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FAQ

Frequently asked questions

Subpool puts every subscription you pay for on one screen, reminds you before anything renews, and uses Pool, our assistant, to find savings. It’s free to start on iPhone and Android.

No. Tap the services you pay for, or upload a receipt or statement if you’d like us to find them for you. Your bank login never touches Subpool.

Anything you pay for regularly. Pick from 200 popular services with prices filled in, or add anything else in your own words.

You choose what to share, and we never ask for your bank login. Lock the app with a passcode or Face ID, and delete your account and data in one go whenever you like.

Not directly. Every subscription is one tap from a step-by-step guide to cancel, pause or switch, for that service.

Yes. Subpool is built for the UK, US and Nigeria, with prices in pounds, dollars and naira.

Sign in to Subpool on your new phone with the same account and your subscriptions come with you.

Deleting the app doesn’t delete your account. Sign back in and everything is still there. To remove your data, delete your account in the app’s settings.

Still stuck?

Talk to a person, or ask Pool.

We reply within one working day, Monday to Friday, UK time.

Ask Pool in the app

Instant answers about your account and subscriptions, any time.

Open Subpool

Email us

For anything Pool can’t answer. Include your account email.

subpoolapp@rengised.co